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Frequently Asked Questions

Find what you need in our searchable FAQ.

What is Grammarly?

Grammarly is an online grammar checking, spelling checking, and plagiarism detection platform, and the premium version is included with Richmont's tuition.  Grammarly can be installed as an add-on in Word to correct errors in real-time, and it can be downloaded as an extension in google browser to reduce errors in emails or on social platforms. The Grammarly app can also be downloaded onto your phone or tablet, to even help with keeping your text messages grammar free. Email Alison Mead amead@richmont.edu with any questions you may have about Grammarly.
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What is the self-checkout policy and how does it work? 

Atlanta Campus only

All books that fall under this policy will be located at the from of the library. The self-checkout policy was created to make the checkout process easier for you. 

The policy includes these categories:

Current & future textbooks- Red stickers --current semester textbooks will have white dot

Reserves (treatment planners)- Yellow stickers 

Counseling Reference- Blue stickers

Ministry Reference- Green stickers 

These categories are marked by different colored stickers--labeled above.

Books under these categories can only be checked out for two hours.

To check out the item, you will need to write your name and the date on the paper bookmark. Once you have done this, place the bookmark as a placeholder on the shelf. When you have returned it, mark out your name and return the book to the shelf. 

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How do I contact a Librarian?

52 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2019    Atlanta Campus Chattanooga campus

There are three specific ways.

1. You can use the live chat when we are online

2.  You can use the Ask-a-Librarian

3.  Or you can contact us directly by email

        Chattanooga: rbunger@richmont.edu 

         Atlanta: amead@richmont.edu or dbond@richmont.edu 

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Do you have any  Treatment planners that I can check out for longer?

52 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 29, 2019    treatment planners Atlanta Campus

We do have some older edition treatment planners in our collection that can be checked out for 2 weeks. 
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Where do I find the databases?

The quickest way is to find the library website -> Research-> Quick Start

You can also use Galileo to get started!

 

 

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Are there any computers available in the library?

50 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 29, 2019    Atlanta Campus technology

We have four computers for student use. The password is located on the top right corner of the computer
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Are students allowed to use the moving shelves?

46 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 29, 2019    Atlanta Campus Shelves Books

Yes! You will need to find the blinking red lights.

Press the red Stop/ Reset button to turn the light green.

Once the light is green, you can use the green arrow buttons to move the shelves.

Also, once you are inside the aisle the shelves will not move, so no worries about getting squished!

 

*image of the control panel below

 

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Where can I find a list of E-Textbooks?

Here is a list of textbooks that are eBooks.

You can also click on the Syllabi and Links page, it will be under classes

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How many pages/chapters am I allowed to copy?

Due to copyright rules, you are allowed to copy one full chapter of a book. 
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How do I download a audiobook (I have a research account)?

Please use EBSCO support page to answer this question.  You will need to make sure that you have EBSCO Audiobooks downloaded onto your phone or tablet

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Does the printer print in color?

44 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 07, 2019    Atlanta Campus Printing copying

No, it only prints B/W.
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How do I get Grammarly set up?

If you are incoming Richmont student you will receive an email from Alison Mead about how to set up your Grammarly account. If you don't think you received an email regarding grammarly, please email amead@richmont.edu. 
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How many books can I check out at once? 

40 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 29, 2019    Atlanta Campus Chattanooga campus

You can have a total of 8 books checked out at a time under your account.
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What are the library hours? 

Current hours for both campuse are posted here: http://bit.ly/2ymG6Hi  
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If I am a student, does it cost to print?

Printing is included in your tuition.

Chattanooga offers printing to the public for 5 cents a page. 

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Where can I find the treatment planners?

Treatment planners are located on the far left wall, at the front of the library. These books will be marked by a yellow sticker and will have a call # starting with RES.

Treatment planners are under the self-check out the policy and can only be checked out for two hours.  

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What is the policy for borrowing textbooks for this semester?

Textbooks (Red stickers) are allowed to be checked out for 2 hours.

They are under our self-check out policy. 

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